Europe, Middle East, Africa. If you experience errors during this time, please try again later. From my understanding single jpeg image may be a ONE page document, but many jpeg images cannot be concatinated to be a multiple page document. If printouts are still unsatisfactory, try these general print quality guidelines, and then do not continue the troubleshooting steps in the remainder of this document:. Correct, It prints and scan fine. If the HP Digital Imaging icon displays in the notification area, the full feature software is installed.

hp c310a solution center

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hp c310a solution center

We apologize for the inconvenience. I solition posted similar questions, but I have not found all the right answers. Even when I have all new cartridges I don’t get over 10 pages until the ink is gone. When you use Internet Explorer, I do a Google search, select a result and the selection opens in a new tab.

HP Photosmart Premium e-All-in-One Printer – Ca | HP® Customer Support

I bought a black XL and put it in the slot of solutkon largest. That could become very annoying. Change preferred operating system Select preferred operating system. We will be upgrading our web support applications Sept 28th — Sept 30th If you experience errors during this time, please try again later. I followed the screen prompts and connected the USB cable when I was prompted to.


Otherwise, ink might leak from the ink cartridge.

hp c310a solution center

How does HP install software and gather data? If you are dissatisfied with the quality of your printouts, increase the print quality.

The printer is no longer guaranteed. Objects such as refrigerators or metal bookcases can interfere with wireless transmission. No viruses, no recent updates, no new installations, just one day I got an error message that I didn’t have the drivers. If you do not see any software setup screens, the software installation completed.

Fixing Print Quality Problems for the HP Photosmart Premium e-All-in-One Printer Series (C310)

Product sold without warranty: Open HP Solution Center:. The printer passed the test. With the nozzle and contacts facing down, slide the cartridge into its slot. If you are in Asia Pacific, you will be directed to a local service center in your area.

Click OKand then click OK v310a to start the print job. Driver detection is temporarily unavailable. The Virtual Agent is currently unavailable. Try connecting the USB cable directly to the computer.


Use the following steps to replace the problem cartridge. By using this site, you accept the Terms of Hpp and Rules of Participation. Use the following table for examples of defects that can exist on the Print Quality Diagnostic Report.

If your printout contains horizontal lines or other print quality issues besides vertical streaks, continue to the next step. Windows Vista or Windows 7: Thus, the warranty has been removed from this product. Hopefully there is an answer “out there”.

HP Photosmart Premium e-All-in-One Printer series – C310

Turn on the printer. Check with the router manufacturer to make sure that the router functions properly. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. Examples of horizontal and vertical streaks in a printout.